Competencies are skills or behaviors that are essential for success in specific roles. Professional & Organizational Development has identified the following competencies for UW staff and leaders. Competencies are mapped to POD offerings and are clustered in five areas of excellence: individual, interpersonal, operational, leadership, and organizational.
- Accountability and integrity
- Building effective teams
- Change and resilience
- Collaboration and teamwork
- Conflict management
- Customer focus
- Developing employees
- Hiring and staffing
- Information and technology
- Innovation and creativity
- Interpersonal savvy
- Managing and measuring work
- Organizational acumen
- Planning and prioritization
- Problem solving and decision making
- Process and project management
- Race, equity, and difference
- Speaking and presenting
- Strategic ability
- UW policies and systems
- Written communications
Make sure to save POD’s Competency Guide (PDF) so you can easily identify courses, services, and resources that relate to competencies you wish to develop.
Competency spotlight: Interpersonal Savvy
Increase your understanding of of interpersonal savvy to build more effective and constructive relationships at work.
Those who are skilled in this competency are able to flex their interpersonal approach and communication style, put others at ease, exhibit superior listening skills, and relate to people at all levels with diplomacy and tact.
The following offerings may help you develop your competence in relation to interpersonal savvy:
- Communication Style: Creating Positive Relationships and Results
- Effective Communication Strategies
- Increasing Your Influence
- Managing Up
In addition, portions of the following offerings may help you with aspects of interpersonal savvy: