Background checks: Costs and billing
Last updated: May 1, 2024
UW conducts a suite of criminal conviction background checks on the final candidate for employment or volunteer/contractor placement at the UW.
The University’s basic background check package for campus employees is $33.25 . The cost for a specific finalist may be higher if the individual’s residency history requires additional county, state and/or international reports.
On campus, the employing unit is responsible for designating a ProCard to be used for prehire background check charges.
Sterling will bill charges and send invoices by the 10th of the month for checks completed the previous month. Invoices will be sent from accountsreceivable@sterlingcheck.com and will include all details ProCard holders need to verify which hire the charge is for and to reconcile their charges in Workday. The receipt will itemize the checks run for each candidate which will include UW’s basic background check package for all candidates and may include local background check fees for specific finalists.
Designating or changing your department’s authorized ProCard holder
To change the name of your department’s authorized ProCard holder, send an email to ttmchbc@uw.edu that includes the following:
- Your department’s Account Name and Billing Reference ID as they appear on your Sterling Check invoice.
- Current ProCard holder name and email
- New ProCard holder name and email
UWHR will send Sterling your updated billing information . A Sterling account representative will confirm when the change has been made and provide instructions for updating the account’s ProCard information.
Updating a ProCard number or expiration date
Email UWhelp@sterlingcheck.com from the email associated with your Sterling account. Include your name and your department’s Account Name and Billing Reference ID as they appear on your Sterling Check invoice. UW’s Sterling account representative will provide instructions for providing/updating your ProCard information.
Requesting a duplicate/invoice/receipt?
Email your request to UWhelp@sterlingcheck.com from the email associated with your Sterling account. Include your name and your department’s Account Name and Billing Reference ID as they appear on your Sterling Check invoice. You will typically receive your invoice the next business day.