Professional & Organizational Development

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Jean Smithson-Bell

Consultant Jean Smithson-Bell

Jean Smithson-Bell, M.A. in Public Administration from California State University, East Bay, Hayward

PHILOSOPHY STATEMENT

Jean has been a designer and facilitator of training and organizational development programs for the last 20+ years.  She has worked with a diverse workforce of managers and employees to achieve educational objectives, leadership initiatives, intact departmental teambuilding outcomes, and individual coaching consults within both public and private sectors. Smithson-Bell partners with leaders to move organization’s strategic initiatives forward by developing organizational interventions, providing development strategies that increase leadership capacity and improving employee retention capabilities.

AREAS OF EXPERTISE/RESULTS

  • Basic Supervision / Leadership Development
  • Communicating Effectively
  • Coaching and Skills Transfer
  • Teambuilding

EXPERIENCE / SELECTED PROJECTS

  • Designed & Facilitated Ethics and Fairness Training – Alameda County Superior Court Managers & Staff
  • Leadership and Teambuilding Workshops – Alameda County Conference & Training Center
  • Organizational Development Consultant – Fireman’s Fund Insurance Company
  • Sexual Harassment and Workplace Violence Training and Facilitation – City of Oakland Fire Department
  • Sexual Harassment Prevention Training – City of Oakland Advanced Police
  • Leadership Development, Communications, & Diversity Training –  Stanford University Hospital

CREDENTIALS

  • Masters, Public Administration, Management Concentration, California State University, East Bay, Hayward, CA
  • Bachelors of Science, Speech Pathology/Special Education, Wayne State University, Detroit, MI
  • Leadership Diversity Development Program, Kaiser Permanente, Oakland, CA

CERTIFICATIONS

  • Personality Indicator, Meyers Briggs
  • Facilitative Leadership, Interaction Associates
  • Leadership Development Series, Achieve Global Leadership Skills
  • Process Improvement, Kaiser Permanente
  • Difficult Interactions, Kaiser Permanente
  • Managing Personal Growth, Blessing White
  • Exercising Influence, Barnes and Conti
  • Process Improvement, Halloway

SELECTED CLIENTS

Smithson-Bell has trained over 10,000 employees and managers. Increasing improvement by 60 % in performance for the following agencies:

  • Alameda and Santa Clara Counties
  • Alameda County
  • City of Oakland
  • Mount Zion Baptist Church
  • Oakland Unified School District
  • PeopleSoft
  • Stanford University Hospital
  • State of California

As Lead Trainer for Kaiser Permanente, trained/oriented and provided tours for over 6,500 physicians, managers and staff while meeting Title 22 requirements for five new facilities (two hospitals and three medical office buildings) on time and within budget.

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