About the WA EAP

Last updated: August 11, 2023

The Washington State Employee Assistance Program (WA EAP) supports PEBB-eligible University of Washington employees and their household members to help identify and resolve personal concerns to promote individual and workplace wellbeing.

  • This benefit is free to you and your household members.
  • Call 877-313-4455 anytime you need assistance, 24/7.
  • No issue is too big or too small — the WA EAP is here to help.
  • Your information is always confidential.

WA EAP connects all PEBB-eligible employees with experts who help you and your family members navigate life’s challenges. You get free, confidential access to guidance consultants who provide:

The WA EAP website is your go-to site for expert information and tools on the issues that matter most to you: relationships, work, school, parenting, wellness, legal, financial, free time and much more. Plus, discover featured resources on timely topics and emerging issues. The enhanced WorkLife resources site offers additional articles, webinars, news and on-demand archives (enter organization code “UW.”)

In addition to providing excellent customer service, WA EAP is committed to diversity, equity and inclusion in its service delivery. If you feel that your service has been less than satisfactory, or that you have been discriminated against, complete this anonymous feedback form.

24/7 Support

All PEBB-eligible employees and their household family members have access to in-the-moment crisis counseling and referrals, no matter the time of day and including weekends and holidays. For in-the-moment support, call EAP at 877-313-4455.


In addition to our online request forms for employees and supervisors, you can call EAP at 877-313-4455. Interpreters are available. When you call, please state the language you speak and wait while we connect your call to an interpreter. TTY users: call WA Relay at 711.

Sign up to get free monthly updates for employees and supervisors with information and suggestions to support your well-being.


Your participation in EAP is voluntary and strictly confidential. WA EAP does not report back to UW about the things you discuss in private counseling conversations. To learn more about how your privacy is protected and the limited exceptions to confidentiality, review the Notice of Privacy Practice for the Washington State EAP.


If you have questions about EAP services, please review the Frequently Asked Questions, call EAP at 877-313-4455, or email