Leadership Café

Interpersonal skills — moving the conversation along (PDF)

Categories: Microlearning modules

“Sometimes when it looks like I’m deep in thought, I’m just trying not to have a conversation with people,” said musician Pete Wentz.

We’re not all natural conversationalists, especially with conversations we may be nervous or worried about. If you sometimes struggle with one-on-one communication, access this microlearning module (PDF) to help conversations move more fluidly by asking for examples, using repetition, summary questions and asking for clarity.