Communication strategies, part two (PDF)

Posted on September 12, 2019

“Wise men speak because they have something to say; fools because they have to say something.” – Plato Access this microlearning module for networking tips, learning about precipitating factors, and […]

Conflict Resolution – Creating an Effective Atmosphere (PDF)

Posted on January 16, 2020

“The  most difficult thing in any negotiation, almost, is making sure that you strip it of the emotion and deal with the facts.”  –Howard Baker, US Senator. Access this microlearning […]

Leading and Managing Change

Posted on March 12, 2020

“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.”  […]

Assertiveness – Obstacles to Our Goals

Posted on January 16, 2020

“Nobody can make you feel inferior without your consent.” –Eleanor Roosevelt. Access this microlearning module, Assertiveness – Obstacles to Our Goals (PDF), to learn more about the types of negative […]

Conflict Resolution — Getting to the Root Cause

Posted on June 26, 2020

Wayne Dyer, author and public speaker said, “”Conflict cannot survive without your participation.” Access this microlearning module (PDF) for help with examining the root cause of conflict, creating a cause […]

Conflict resolution — creating mutual understanding (PDF)

Posted on January 14, 2019

“Conflict can destroy a team which hasn’t spent time learning to deal with it.” – Thomas Isgar, author of The Ten Minute Team Access this microlearning module (PDF) for an overview […]

Change management — understanding change (PDF)

Posted on January 15, 2019

According to Peter Senge of the MIT Sloan School of Management, “People don’t resist change. They resist being changed!” Access this microlearning module (PDF) for an overview of the influences […]

Interpersonal skills — moving the conversation along (PDF)

Posted on May 15, 2019

“Sometimes when it looks like I’m deep in thought, I’m just trying not to have a conversation with people,” said musician Pete Wentz. We’re not all natural conversationalists, especially with […]