Conflict resolution — creating mutual understanding (PDF)
Categories: Microlearning modules, Professional & Organizational Development
“Conflict can destroy a team which hasn’t spent time learning to deal with it.” – Thomas Isgar, author of The Ten Minute Team
Access this microlearning module (PDF) for an overview of mutual understandings, focusing on individual and shared needs by finding common ground, building positive energy and goodwill and strengthening your partnership.