Last updated: August 3, 2026
UW CODE AND REPRESENTATIVE GROUP
25603 (NE S SEIU 925 CC)
25602 (E S SEIU 925 CC)
CLASS SERIES CONCEPT
Within Continuum College, oversee administrative and operational functions and coordinate activities for an educational extension, continuing education program, or fee-based non-degree degree. Participate in multiple phases of activities or programs including planning, marketing, delivery, maintenance, and evaluation.
If the primary focus is to develop curriculum and related training/course materials and/or programs, then a Continuing Education Specialist job profile may be more appropriate. If the primary focus is to coordinate general academic, administrative, or operational initiatives, then a Project Manager job profile may be more appropriate.
BASIC FUNCTION
Support Continuum College’s goals through a variety of increasingly complex administrative, operational and/or educational components of continuing education activities or programs. Apply program knowledge and exercise judgment to ensure operations align with program structure, objectives, and stakeholder needs.
DISTINGUISHING CHARACTERISTICS
Under general supervision, independently maintain, implement, and support a diverse portfolio of courses and degree and certificate programs delivered in a variety of formats. Make key decisions in collaboration with program managers to ensure the success of the day-to-day operations of offered programs. Analyze data to determine trends and lead continuous efforts to improve program workflows, processes, and procedures.
TYPICAL WORK
Oversee day-to-day program operations, ensuring alignment with program structure, objectives, and stakeholder needs.
Manage and optimize operational processes, tools, and systems, including registration platforms and course websites.
Develop and maintain clear, up-to-date documentation of operational procedures, user manuals, and customized program policies.
Serve as the primary liaison for the registration system, including troubleshooting, best practices development, and improvement recommendations.
Responsible for tracking and reporting on budgets, enrollment statistics, and other key program data.
Provide customer service to program participants, campus partners, and the public, representing the program and Continuum College.
Serve as the primary point of contact for program stakeholders, developing and maintaining communication channels.
Develop and lead efforts to improve workflows, processes, and procedures across the program.
Oversee complex supply management for programs, including purchasing, packing, and coordination with instructors.
Coordinate with staff to manage key administrative components, including registration, rosters, and field trip logistics.
Participate in onboarding and training staff; support workflow handoff to maintain course operations.
Assist in developing public-facing content, ensuring accuracy and engagement. Represent the program at outreach events and cross-departmental committees.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Master’s degree in a related field and one year of relevant experience
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
CIVIL SERVICE EXEMPTION
Continuing Education: Individuals that have responsibility for administrative, operational and/or educational components of extension or continuing education activities or programs.
CLASSIFICATION HISTORY
05/01/2026: New class per PERC Case No. 139167-E-24