Employee service FAQs
Last updated: October 9, 2025
We send service recognition packets to managers who have staff celebrating milestone anniversaries for that month. The packet includes a service recognition certificate and a UW Seal pin for those celebrating five years of service. You can view the service award options online. If you are celebrating 10+ year milestones, you will also receive an email with a gift selection form included.
Yes. Contact us at srvcawds@us.edu for campus staff or uwmserviceawards@uw.edu for UW Medicine health system staff to receive a certificate template.
Of course! You are welcome to choose at a lower milestone level if you prefer the gift, but you can’t choose more than one item.
Please complete your selection within three months of your service recognition anniversary.
If you have not received your recognition email during the month of your Company Service Date, please contact your manager or email srvcawds@us.edu for campus staff or uwmserviceawards@uw.edu for UW Medicine health system staff.
Yes! Please contact your manager or email srvcawds@us.edu for campus staff or uwmserviceawards@uw.edu for UW Medicine health system staff to get a replacement.
Gift processing can take anywhere from 4 to 6 weeks upon submission of the gift selection form.
Yes! Contact srvcawds@us.edu for campus staff or uwmserviceawards@uw.edu for UW Medicine health system staff. We will work with you to visit the University Book Store (University Avenue location in Seattle only) to process an exchange.
Exchanges and returns may also be completed through campus mail, if preferred. Keep in mind that if you are exchanging for a different gift, only an item from your current milestone or lower may be selected.
Please email srvcawds@us.edu for campus staff or uwmserviceawards@uw.edu for UW Medicine health system staff s so we can review your employment history. If we see a correction needs to be made, we’ll contact Employee Workday Support to have it updated.
The service recognition program uses the Company Service Date in Workday to identify milestone anniversaries for eligible employees. To review an employee’s company service date in Workday, open the employee’s Profile and check the Company Service Date in their Job Details.
Those with the ‘Manager’ security role can search for and run the report “Service Award Date by Organization R0441” to review company service dates in Workday by supervisory organization. This report identifies Service Recognition Program eligible staff with their service recognition anniversary date and service years.
Yes. Your continuous service at NWH or UWP counts if you integrated from NWH or UWP on January 1, 2020 into a position at UW that is eligible for service awards.
Your service at NWH or UWP does not count if you did not integrate to UW on January 1, 2020, or if you integrated on January 1, 2020 into a UW position that is not eligible for service awards.
We appreciate your generosity, however we are not permitted to transfer/donate the value of recognition gifts to another UW entity or non-UW entity.
Don’t see your question here? Email us at Campus: srvcawds@uw.edu or UW Medicine: uwmserviceawards@uw.edu.