Professional & Organizational Development

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Clive Shearer

Consultant Clive Shearer

PHILOSOPHY STATEMENT,

I enjoy helping people achieve excellence.

AREAS OF EXPERTISE/RESULTS

Retreats and in-service workshops.

  • Respectful Partnerships – Build Inclusivity and avoid incivility and bullying behaviors
  • Working with Change
  • Coaching, Mentoring and Training
  • Assertiveness in the Workplace
  • Customer Service
  • Difficult People and Difficult Behavior
  • Conflict Resolution
  • Turning negative emotions into positive out-comes
  • Stress Reduction and avoiding burnout
  • Retreat Facilitation

EXPERIENCE / SELECTED PROJECTS

  • Delivered communication and workplace skills to over 9,000 staff, faculty and students at the UW

CREDENTIALS

  • Served over 385 clients, including health care, higher education, banking, design, consulting, manufacturing, and service-oriented organizations
  • Certified by University of Washington Medical Center Nursing Staff Development to lead “Conflict Resolution for Healthcare Professionals” course for Nursing CE Credit – taught for 16 years since 2004. Provider approved by the California Board of Registered Nursing
  • Past president of Pacific NW Chapter of the Institute of Management Consultant

UW HEALTHCARE-RELATED CLIENTS

Center for Scholarship in Patient Care Quality and Safety–Comparative Medicine–Contact Center–Epic Revenue Cycle Operations–Family Medicine Residency Network–Financial Access–Gastroenterology–Harborview ER Department–Harborview Specialty Clinics–Insti-tute of Health Metrics and Evaluation–Intensive Care Unit–Neighborhood Clinics–Neurol-ogy–Organizational Development & Training–Psychiatry–Radiation Oncology–Radiology–Surgical Outcomes Research Center–School of Dentistry–School of Medicine–School of Nursing–School of Pharmacy–Transplant, Vascular and Pediatric Surgery

ADDITIONAL HEALTHCARE CLIENTS

Evergreen Hospital Medical Center–Fred Hutchinson Cancer Research Center– King County Public Health–Overlake Hospital Medical Center–Providence Medical Center–Seat-tle Cancer Care Alliance–Seattle Children’s Hospital– Veteran’s Administration–Virginia Mason Medical Center

UNIVERSITY OF WASHINGTON CLIENTS

Academic Affairs–Admissions and Registrar (Seattle and Tacoma)–Burke Museum–Center for Career Services–Capital Projects Office–College of Built Environments–College of Ed-ucation–Custodial Services–Department of Chemistry–Educational Outreach–Enrollment Services–eScience–Facilities Services–Foster School: Global Business Center–Foster School: MBA Program–Graduate and Professional Student Senate–IT Customer Service–IT Information Management–Internal Audit–Libraries–Marine Advisory Services–Meany Hall–Graduate Program–Planning and Budgeting–Police Department–POD–Professional Staff Organization–Strategy Management–Student Financial Aid–Student Fiscal Services–Student Life–Transportation Services–Treasury–UWB Information Technologies

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