UNIVERSITY OF WASHINGTON
Specification for Class
IHME INFORMATION SPECIALIST II
UW CODE AND REPRESENTATIVE GROUP
11852 (NE S 7 SEIU 925 IHME Non Supv)
CLASS SERIES CONCEPT
Within the Institute for Health Metrics Evaluation (IHME), carry out administrative and programmatic aspects of engaging and communicating with a wide variety of audiences through various forms of media and communication tools for advancing the uptake and use of IHME’s data in order to support the Institutes research mission.
Advance data uptake by supporting Global Engagement team processes for building a global collaboration network that participates in IHME research and supporting the processes for publishing and monitoring effectiveness of IHME data outputs and tools through various global communication outlets.
Under general supervision, independently enhance the company's mission and brand through technical management of stakeholder tools, engaging in collaborator partnership management and development, audience acquisition strategies, and content creation related to IHME campaigns and overall research agenda.
Perform the work of the IHME Information Specialist I;
Develop standard materials and operating procedures to serve as resources to internal staff when interacting with members of the external collaborators;
Manage key communication channels and calendars for the external engagement network, including newsletters, online portals, and other mediums;
Develop and execute a communications strategy with a range of activities intended to deepen engagement and respond to the needs of collaborators, research, digital campaigns and/or publication processes;
Oversee customer service processes and systems to ensure proper functionality and satisfaction;
Speak to diverse technical and nontechnical audiences in a language and manner that connects individual interests while explaining in clear terms IHME’s work and mission;
Develop project timelines in conjunction with stakeholders and IHME deadlines, managing the creation and delivery process for a variety of different communications;
Identify new opportunities to publish content on IHME’s website, intranet, and other IHME linked websites. Increase the Institute’s impact and presence amongst stakeholders through channels such as Facebook, Twitter, YouTube, Vimeo, SlideShare, Issuu, blogs, RSS feeds, etc.;
Produce content through various digital mediums. Record and publish materials as needed;
Summarize complex scientific results, concepts, and implications proficiently into materials and explanations to external stakeholders;
Oversee the functionality and security of technical management systems to include monitoring, creating user roles, profiles and hierarchies, system modifications, requirements gathering, application usage and performance, application storage and granting/removing user licenses;
Manage new releases and systems changes with minimal interruption to users;
Create and administer training, including one-on-one trainings, to existing or new users and/or user groups. Provide troubleshooting support to users on an ongoing basis;
Create and maintain dashboards and other reports;
Develop complex reports to summarize system information for IHME leadership Adjust reports as necessary in response to user needs and objectives;
Perform other duties as assigned.
Bachelor’s degree in Social Sciences, Communications, Mathematics, Engineering, Public Health, or related field plus two years of work experience.
Equivalent combination of education/experience.
CLASS SERVICE EXEMPTION
Public Information and Research.
CLASS SPECIFICATION HISTORY
New to SEIU 925 11-10-2020 per PERC Case No. 132072-E-19.
Prior to 01-01-2021 this work in IHME was in two positions, one under professional staff job code 11487, Research Consultant (E S 7) and the other under job code 11537, Public Information Specialist (E S 7).