Working during COVID-19

Tips for departments with widespread telework

With many teams moving to telework quickly, departments may want to adapt the following suggestions:

1. Consider designating a telework task force. Depending on the size of your unit, consider implementing a task force to manage telework protocols and procedures for your department.

2. Engage your team. Setting up a group to work remotely is different than setting up an individual employee to telework. Effective remote teamwork requires entire units to embrace technology and proactive communication in ways that may be new and challenging to traditional ways of working. Support the success of your team by:

    • Scheduling a conversation about what it would look like for your team to go remote.
    • Identify needs and tool preferences of team members for remote work.
    • Document and share telework practices/plans.

3. Enable and encourage ongoing communication. Ongoing communication is the most important part of effective remote teamwork. Working online can be isolating without regular contact with supervisors and colleagues. By creating the expectation that an entire team will communicate regularly with one another, members will feel connected regardless of where they are.