{"id":5564,"date":"2024-03-26T16:34:57","date_gmt":"2024-03-26T23:34:57","guid":{"rendered":"https:\/\/hr.uw.edu\/comp\/?page_id=5564"},"modified":"2025-05-05T15:50:10","modified_gmt":"2025-05-05T22:50:10","slug":"communications-technician-2","status":"publish","type":"page","link":"https:\/\/hr.uw.edu\/comp\/classified-staff\/communications-technician-2\/","title":{"rendered":"Communications Technician 2"},"content":{"rendered":"

UW CODE AND REPRESENTATIVE GROUP<\/strong><\/p>\n

17379 (NE S SEIU 925 Non Supv)
\n22306 (NE H NI SEIU 925 Non Supv)<\/p>\n

BASIC FUNCTION<\/strong><\/p>\n

Perform certified, senior-level maintenance work on major, high-risk, high-impact, mission-critical FCC registered class A PBX and associated telecommunications system equipment; install, troubleshoot, and repair communications equipment, computers, peripherals, and\/or voice communication or computer network systems. Design, fabricate, and install specialized interfaces, controls, or data communications equipment.<\/p>\n

DISTINGUISHING CHARACTERISTICS<\/strong><\/p>\n

Under general direction, in a medical center environment perform complex troubleshooting, repair, maintenance, installation, and testing activities for telecommunication\/video\/computer and\/or telecommunication\/video\/data communication network systems such as designing and fabricating specialized interfaces and communication links; complete complex installation projects; develop and implement preventive maintenance programs; and consult with and advise departmental customers on the acquisition of new telecommunications equipment.<\/p>\n

TYPICAL WORK<\/strong><\/p>\n

Diagnose, troubleshoot, repair, maintain, assemble, install, configure and test highly complex, multi-service telecommunications system equipment, malfunctions and failures; develop, implement and perform preventive maintenance for assigned communication systems;<\/p>\n

Design and fabricate specialized interfaces, file transfers, data gathering and processing apparatus for systems, control apparatus, or telecommunications equipment;<\/p>\n

Design, construct and install communications links between data terminal and data communications equipment such as terminals, work stations, printers and computer ports;<\/p>\n

Complete complex adds, moves and changes such as moving entire departments, completing systems upgrades, and adding major components to existing and new systems;<\/p>\n

Consult, research solutions and advise departmental customers on acquisition of new telecommunication equipment; provide design recommendations, equipment lists, project costs, programming, installation, testing, and training;<\/p>\n

Use electronic test equipment to troubleshoot, repair and calibrate equipment malfunction(s) to system, board, or component level;<\/p>\n

Maintain and\/or modify electrical power and conversion and distribution systems;<\/p>\n

Confer with manufacturer’s representatives in determining hardware and software problems;<\/p>\n

Complete work orders and repair tickets for such work as resolving system problems, installing, connecting, moving, repairing, and programming telecommunication devices;<\/p>\n

Install client software for server\/client computer telephone systems; install software\/hardware in personal computers and connect to local network; configure network settings in NT Windows environment;<\/p>\n

Develop, or oversee the development and maintenance of, an inventory of spare parts and supplies;<\/p>\n

Fabricate cables for use in interfacing peripherals with computers and telecommunications equipment;<\/p>\n

Prepare and submit warranty claims, parts and documentation associated with warranty repairs to vendors;<\/p>\n

May direct the work of others;<\/p>\n

May maintain all appropriate documentation on equipment and systems in department;<\/p>\n

Perform related duties as required.<\/p>\n

MINIMUM QUALIFICATIONS<\/strong><\/p>\n

One year of experience as a Communications Technician 1.<\/p>\n

Equivalent education and\/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and\/or registration.<\/p>\n

CLASSIFICATION HISTORY\u00a0<\/strong><\/p>\n

07\/01\/2002: NEW
\n06\/01\/2005: CSR Class Conversion<\/p>\n","protected":false},"excerpt":{"rendered":"

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