{"id":5560,"date":"2024-03-26T00:00:00","date_gmt":"2024-03-26T07:00:00","guid":{"rendered":"https:\/\/hr.uw.edu\/comp\/?page_id=5560"},"modified":"2026-06-27T19:04:29","modified_gmt":"2026-06-28T02:04:29","slug":"communications-technician-supervisor","status":"publish","type":"page","link":"https:\/\/hr.uw.edu\/comp\/communications-technician-supervisor\/","title":{"rendered":"Communications Technician Supervisor"},"content":{"rendered":"

UW CODE AND REPRESENTATIVE GROUP<\/strong><\/p>\n

17381 (NE S SEIU 925 Supv)
\n17382 (E S SEIU 925 Supv)
\n22308 (NE H NI SEIU 925 Supv)<\/p>\n

BASIC FUNCTION<\/strong><\/p>\n

Supervise assigned personnel and perform certified, senior-level computer analysis, diagnosis, repair, and maintenance work on major, highly complex, system-wide, high-risk, high-impact, mission-critical FCC registered class A PBX and associated telecommunication systems; plan, coordinate and\/or supervise all maintenance activities, installation and testing of major units of a large telecommunication\/video\/computer system, and\/or telecommunication\/video\/data communication network.<\/p>\n

DISTINGUISHING CHARACTERISTICS<\/strong><\/p>\n

First line supervisor of communications technicians and other assigned staff.<\/p>\n

In a medical center environment, supervise or independently perform highly complex, senior-level troubleshooting, maintenance, installation, construction, testing and repair activities such as analyzing an entire system of elements to design, install, diagnose problems on organization-wide, major telecommunication\/video\/ computer equipment and\/or telecommunication\/video\/data communication network systems. Complete electronic\/electrical construction documentation for large projects. Design, program, and repair large database systems. Perform network administration for NT domain. Evaluate and recommend medical center-wide communication systems.<\/p>\n

TYPICAL WORK<\/strong><\/p>\n

With delegated authority, interview and recommend selection of applicants, train new employees, assign and schedule work, act upon leave requests, conduct annual performance evaluations, and recommend disciplinary action;<\/p>\n

Assist in the development of the annual operational budget;<\/p>\n

Supervise and inspect for quality the work of telecommunications technical staff, contracted technical staff, and construction project personnel at all locations;<\/p>\n

Train others in telecommunications equipment maintenance, installation, construction or documentation activities;<\/p>\n

Analyze, diagnose and repair highly complex, multi-service telecommunications\/video\/ computer system malfunctions or failures on same and\/or wide-area telecommunication network systems;<\/p>\n

Analyze system printouts, software tools, testing separate equipment and considering separate wiring configurations to isolate, diagnose and correct malfunctions; analyze software and firmware operation of communication systems to troubleshoot circuits; make adjustments, corrections, repair and replace parts to component level;<\/p>\n

Plan, coordinate, and perform all maintenance activities on a medical center-wide telecommunication\/video\/computer system and\/or telecommunication\/video\/data communication network; maintain and modify electrical power conversion and distribution systems; ensure that equipment is at current rev levels; develop and use diagnostic software and\/or digital logic devices as needed to locate malfunction(s); coordinate with software technicians and vendor representatives in making necessary changes;<\/p>\n

Develop and implement preventive maintenance programs; perform preventive maintenance on a variety of telecommunication hardware components; coordinate efforts with systems programmers and\/or vendor representatives;<\/p>\n

Review floor plans on remodel and building construction projects to make recommendations for corrections or additions; inspect and approve for release of payment on completed projects;<\/p>\n

Design and fabricate specialized interfaces, controls, or data communication equipment when interfacing complex telecommunication systems, file transfers, data gathering and processing apparatus for systems, control apparatus, or telecommunications equipment; design, construct and install communications links between systems such as voice terminals, terminals, work stations, printers and computer ports;<\/p>\n

Confer with internal and external experts on design concept, equipment requirements and limitations when fabricating special purpose telecommunication equipment; complete electronic\/electrical construction documentation for large projects;<\/p>\n

Install, or direct the installation of, major units of telecommunication systems such as primary rate, T1, telecommuter, and network systems; design and fabricate telecommunication network equipment;<\/p>\n

Participate in department management by developing long-range plans, policies and procedures and assisting in RFQ\/RFP documentation;<\/p>\n

Update computer maintenance manuals; ensure that test equipment is calibrated and operating properly; provide information on maintenance schedules, limitations on telecommunication availability or projected down time;<\/p>\n

Develop or oversee the development and maintenance of an inventory of spare parts and supplies, ensure that test equipment is available, operational, and calibrated;<\/p>\n

Perform the work of a Communications Technician 3;<\/p>\n

Perform related duties as required.<\/p>\n

MINIMUM QUALIFICATIONS<\/strong><\/p>\n

Three years of senior-level communications technician experience including one year as a lead or supervisor.<\/p>\n

Equivalent education and\/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and\/or registration.<\/p>\n

CLASSIFICATION HISTORY<\/strong><\/p>\n

09\/01\/2009: NEW<\/p>\n","protected":false},"excerpt":{"rendered":"

UW CODE AND REPRESENTATIVE GROUP 17381 (NE S SEIU 925 Supv) 17382 (E S SEIU 925 Supv) 22308 (NE H NI SEIU 925 Supv) BASIC FUNCTION Supervise assigned personnel and perform certified, senior-level computer analysis, diagnosis, repair, and maintenance work on major, highly complex, system-wide, high-risk, high-impact, mission-critical FCC registered class A PBX and associated telecommunication systems; plan, coordinate and\/or supervise all maintenance activities, installation and testing of major units of a large telecommunication\/video\/computer system, and\/or telecommunication\/video\/data communication network. DISTINGUISHING…<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[],"class_list":["post-5560","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/5560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/comments?post=5560"}],"version-history":[{"count":1,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/5560\/revisions"}],"predecessor-version":[{"id":11844,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/5560\/revisions\/11844"}],"wp:attachment":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/media?parent=5560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/categories?post=5560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}