{"id":4392,"date":"2024-01-17T00:00:00","date_gmt":"2024-01-17T08:00:00","guid":{"rendered":"https:\/\/hr.uw.edu\/comp\/?page_id=4392"},"modified":"2026-06-27T18:59:29","modified_gmt":"2026-06-28T01:59:29","slug":"telephone-communications-supervisor","status":"publish","type":"page","link":"https:\/\/hr.uw.edu\/comp\/telephone-communications-supervisor\/","title":{"rendered":"Telephone Communications Supervisor"},"content":{"rendered":"<p><strong>UW CODE AND REPRESENTATIVE GROUP<\/strong><\/p>\n<p>17286 (NE S SEIU 925 Supv)<br \/>\n22271 (NE H NI SEIU 925 Supv)<\/p>\n<p><strong>BASIC FUNCTION<\/strong><\/p>\n<p>Coordinate a central telephone switching system for an institution and teaching hospital or medical center.<\/p>\n<p><strong>DISTINGUISHING CHARACTERISTICS<\/strong><\/p>\n<p>Supervise assigned personnel; develop and implement procedures to facilitate the smooth operation of an institution&#8217;s telephone communications system.<\/p>\n<p><strong>TYPICAL WORK<\/strong><\/p>\n<p>With delegated authority, interview and recommend selection of applicants, train new employees, assign and schedule work, act upon leave requests, conduct annual performance evaluations and recommend disciplinary action;<\/p>\n<p>Develop and implement department policies and procedures;<\/p>\n<p>Coordinate emergency procedures with institution administrative staff;<\/p>\n<p>Serve as liaison with other departments in the investigation and resolution of telephone communications problems between departments and\/or with the public;<\/p>\n<p>Assist in the preparation of the department budget;<\/p>\n<p>Assist in planning new telephone systems;<\/p>\n<p>Arrange for telephone equipment repairs, installations or modifications;<\/p>\n<p>May perform the duties of Telephone Communications Operators;<\/p>\n<p>Perform related duties as required.<\/p>\n<p><strong>MINIMUM QUALIFICATIONS<\/strong><\/p>\n<p>High School Diploma, or GED Certificate; AND three years of experience (including one year of telephone lead or supervisory experience) as a Telephone Communications Operator\/Telephone Communications Operator &#8211; Hospital. Six months of additional qualifying experience may substitute for required education.<\/p>\n<p>Equivalent education and\/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and\/or registration.<\/p>\n<p><strong>CLASSIFICATION HISTORY<\/strong><\/p>\n<p>06\/15\/1975: New Class<br \/>\n06\/17\/1983: Revise Title &amp; Class<br \/>\n07\/02\/1990: Revise MQ<br \/>\n06\/01\/2005: CSR Class Conversion<br \/>\n05\/16\/2023: Updates to basic function and typical work<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UW CODE AND REPRESENTATIVE GROUP 17286 (NE S SEIU 925 Supv) 22271 (NE H NI SEIU 925 Supv) BASIC FUNCTION Coordinate a central telephone switching system for an institution and teaching hospital or medical center. DISTINGUISHING CHARACTERISTICS Supervise assigned personnel; develop and implement procedures to facilitate the smooth operation of an institution&#8217;s telephone communications system. TYPICAL WORK With delegated authority, interview and recommend selection of applicants, train new employees, assign and schedule work, act upon leave requests, conduct annual performance&#8230;<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"class_list":["post-4392","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/4392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/comments?post=4392"}],"version-history":[{"count":1,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/4392\/revisions"}],"predecessor-version":[{"id":11360,"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/pages\/4392\/revisions\/11360"}],"wp:attachment":[{"href":"https:\/\/hr.uw.edu\/comp\/wp-json\/wp\/v2\/media?parent=4392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}