UNIVERSITY OF WASHINGTON
Specification for Class
DATA ENTRY OPERATOR-CONTACT CENTER
UW CODE AND REPRESENTATIVE GROUP
8100 (SEIU Local 925 Contact Center)
Independently perform complex rapid data inquiry and entry operations utilizing data entry equipment.
Senior-level class of series. Under general supervision, perform complex rapid data inquiry and data entry tasks such as installing format specifications. Incumbents perform under high volume standards, e.g., 10,000 strokes/hour.
Files and recovers technical material; determines and cross-references;
Advises operating and programming personnel of data entry problems in special or complex projects, such as the design of data format specifications;
Performs the duties of Data Entry Operator II;
May assist new employees in becoming familiar with department procedures and data entry projects;
May perform trainee operations in data control area.
Perform related duties as required.
MINIMUM QUALIFICATIONS - UW Contract Classified
High School Diploma, or GED Certificate
One year of full-time experience as a Data Entry Operator II, or equivalent.
Six months of additional relevant experience may substitute for required education.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
CLASS SPECIFICATION HISTORY
New Class: 1-03-73
Revised Title & Class: 2-13-75
Revised Class: 5/1/82
Revised MQ: 7-2-90
CSR Class Conversion (mc): 06-01-05
Revised New Class Code: November 25, 2013;
Class adopted for UW contract classified staff per PERC decision to add this title to SEIU 925 Contact Center bargaining unit, effective November 16, 2014 (Case #23546-E-10-3593). Incorporates the work of SEIU 925 Clerical Nonsupervisory bargaining unit, job code 7385, Data Entry Operator III.