UNIVERSITY OF WASHINGTON
Specification for Class
TELEPHONE COMMUNICATIONS OPR LEAD-HOSP
UW CODE AND REPRESENTATIVE GROUP
7285 (SEIU Local 925 Clerical Nonsupervisory)
BASIC FUNCTION - Lead
Lead operators engaged in operating an institution telephone switching system.
BASIC FUNCTION - Hospital Lead
Lead operators engaged in operating a telephone switching system serving an institution and teaching hospital or medical center.
DISTINGUISHING CHARACTERISTICS - Lead
Under general supervision, lead Telephone Communications Operators.
DISTINGUISHING CHARACTERISTICS - Hospital Lead
Under general supervision, lead Telephone Communications Operators - Hospital.
Regularly assign, instruct and check the work of employees;
Assist in the training of Telephone Communications Operators/Telephone Communications Operators - Hospital; instruct on departmental, institution and emergency procedures;
Monitor Telephone Communications Operators/Telephone Communications Operators - Hospital to ensure that departmental, institutional and emergency procedures are followed; report problems to supervisors;
Perform the duties of Telephone Communications Operators/Telephone Communications- Operators - Hospital;
May issue pagers or keys in accordance with established procedures;
May monitor telecommunications equipment and initiate established procedures;
Perform related duties as required.
MINIMUM QUALIFICATIONS - UW Contract Classified
DESIRABLE QUALIFICATIONS - Classified Non-Union
High School Diploma, or GED Certificate; AND two years of experience as a Telephone Communications Operator/Telephone Communications Operator - Hospital. Six months of additional qualifying experience may substitute for required education.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
New Class: 2-07-73
Revise Title & Class: 6-17-83
Revise MQ: 7-2-90